Q: What type of training do you provide?
A: Prior to and during opening, you will receive a minimum of 12 days of formal training in your store. In 2005 Roly Poly University opened its doors and 7 days of additional pre-training will be provided.


Q: How many employees will I need?
A: Most stores run with five employees at lunch, plus a delivery person. During evenings and weekends, two to four employees are utilized depending on the volume of the store.
Note: Employee totals always include you as the owner/operator.


Q: Does Roly Poly help us with all of the administrative details of owning a business?
A: Yes. Roly Poly will walk you through all of the paperwork necessary to get started, as well as organize your office inside the store location. If you do not have the basic accounting skills required to operate a small business, you will need an accountant or bookkeeper.


Q: Do we all buy our food and supplies from the same vendors?
A: Yes. Roly Poly has national pre-negotiated contracts with our main vendors that give us significant volume discounts. One of the benefits of joining an established franchising system is that all of the contracts and pricing are in place with food vendors, paper suppliers, printers, equipment manufacturers, beverage companies and others.


Q: What are the core motivations or “common denominators” that the successful Roly Poly operators all possess?
A: Personal discipline and follow through. The ability to motivate and lead others. A strong work ethic. An obsession to please the customer. Self starter with high energy. The ability to multi task. And, of course, staying power!